ROLE DESCRIPTION:
As Office Manager - State Farm Agent Team Member with Nick Hageman - State Farm Agent, you equip our agency to continually achieve its goals. You empower our agency by implementing and supporting office policies and consistently ensuring the execution of advantageous customer experiences.

Nick Hageman - State Farm Agent is eager to bring aboard your collaborative presence.

RESPONSIBILITIES:

Establish customer relationships and follow up with customers, as needed.
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Ensure the office is well-maintained, and continuously equipped to successfully meet customer needs and to market relevant products.

QUALIFICATIONS:

Excellent communication skills - written, verbal, and listening
Highly organized and detail-oriented
Experience in managing customer service preferred
Proactive in problem-solving
Able to work in and manage a team environment
Experience in Windows computer applications
Able to succeed in a fast-paced environment
Able to obtain Property and Casualty License
Able to obtain Life and Health License

BENEFITS:

Salary plus commission/bonus
Health Benefits
Paid time off (vacation and personal/sick days)
Flexible hours
Growth potential/Opportunity for advancement within my agency
Hiring Bonus

Compensation: $50,000.00 - $75,000.00 per year

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Waukee, IA and help customers with their insurance and financial services needs, including:

Auto insurance
Home insurance
Life insurance
Retirement planning

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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